Why Covenant Care?
Are you a Healthcare Warrior? Want a competitive, engaging job with great perks? Want a seat at the table to discuss strategy? Want to see your ideas put into action? Then you want to look closely at a career with Covenant Care.
Covenant Care is one of the largest non-profit providers of home health, hospice, memory, palliative and private duty care in the regions we serve. Our collaborative team of more than 600 physicians, nurses, aides, therapists and professional staff and volunteers serve patients and families in communities throughout Florida and Alabama. For more information, visitchoosecovenant.org, or visit us onFacebook,InstagramorLinkedIn.
Ready to join our family?
Our teammates enjoy a supportive environment and flexible schedule with advancement opportunities. Covenant Care’s engaging culture is founded upon mutual respect and trust. A place where employees feel valued and patients and residents feel the service is extraordinary. We recognize and celebrate the value of each teammate’s unique contributions and encourage a sense of ownership, sharing our mission with patients, families and our communities.
Position Summary:
Provides professional social services to patients, family members and/or significant others enrolled within the continuum of Covenant services by assisting them with the psychosocial aspects of illness, disability, death, and bereavement. Maintains frequent contact with patients/families, Interdisciplinary Group, other Covenant staff, volunteers, community resource agencies, and the general public.
Qualifications:
A bachelor’s degree in social work or other related field with two (2) years of healthcare experience and under the supervision of an MSW or a degree in other related fields with (1) year of experience in a healthcare setting. Experience working with terminally ill patients and their families is preferred.
Must possess valid Florida or Alabama driver’s license and current automobile insurance and insurability under the company liability insurance are required. If working in Alabama, must possess current proof of CPR training. Staff providing services in the State of Alabama, must either hold a valid Alabama license or apply for Alabama licensure and obtain licensure within one year as required by the State of Alabama.
Main Duties and Responsibilities
Demonstrates good assessment skills in performance of psychosocial and spiritual assessment and development of an initial care plan for each patient/family unit. Implements an initial psychosocial assessment and care plan for each patient/family unit within 5 calendar days of admission to Hospice. Completes psychosocial assessment for patients in conjunction with Admissions if the patient is imminent or is in crisis.
Visits patient/family based on requested and/or assessed need. Frequency will be reflected in the plan of care and updated as situation changes. Determines need for additional visits, phone calls or other contacts to meet patient/family needs.
Will be cross-trained to provide services to patients/families throughout the continuum of Covenant Care services; to include the hospice inpatient facilities.
Participate in the social services weekend on-call rotation, to include inpatient centers, to provide support, resources, information, education, or crisis interventions to patients and/or their families.
Evaluates the financial needs of each patient/family and makes appropriate interventions for financial assistance. Verifies patient's payment source and collaborates with other departments to help meet the needs of the patient/family.
Demonstrates knowledge of and displays good intervention skills regarding significant areas of hospice care. Communicates with primary team and Clinical Manager(s) when changes/problems occur. Makes visit at the time of death if requested by primary RN or if situation warrants.
Demonstrates sensitivity to issues of diversity (cultural, spiritual, sexual, age, and lifestyle).
Displays ability to communicate well in sensitive areas. Provides emotional support to the patient/caregiver. Assists patients/families with funeral planning in conjunction with other team members.
Demonstrates understanding of medical and terminal illness, including related symptoms and procedures. Maintains thorough knowledge of Advance Directives and assists patients/families with executing Advance Directives. Requests a copy of Advance Directives for the Hospice chart.
Participates in the bi-weekly IDG meeting and acts as a support/resource person to team members, to ensure the best care for the patient/family according to the hospice concept.
Documentation must reflect and support the care plan. The care plan is updated as changes occur to the patient’s condition in a timely manner and communicated to other members of the team via IDG.
Serves as liaison to community health, welfare, and social agencies and makes referrals to appropriate agencies on behalf of the patient and family. Works with hospital-based social services personnel prior to, during, and following discharge of hospice or hospice-eligible patients.
Displays a positive attitude and a professional manner/demeanor. Promotes a positive image of the Hospice concept throughout the community.
Possesses thorough understanding of contract care to provide social work services for patients in nursing homes and ALFs. Develops expertise for hospice Medicare, Medicaid and other reimbursement mechanisms.
Will complete point of care (bedside) documentation in accordance with the organization standards.
Assumes primary responsibility for own professional development. Accepts responsibility and accountability for own actions. Demonstrates ability to solve problems independently and yet seeks advice appropriately. Is self-directed, demonstrates flexibility and organizes workload efficiently.
Assists in the review and evaluation of Hospice policies in regard to social services.
Attends social services staff meetings and all mandatory in-services and team reports.
Works effectively with volunteer services to identify patient/family needs that can be met by volunteers; offers volunteer services to patients and families, as needed, throughout their length of stay; requests volunteer services to meet identified needs; documents volunteer interventions in the plan of care.
Performs other duties as requested by the Clinical Manager and/or Regional Director or Operations.
Meet or exceed productivity expectations as outlined by your immediate supervisor and as guided by organizational standards.
Required to comply with all Covenant Care policies, procedures and personnel policies, including those specifically addressing disaster preparedness and response.
May supervise interns as requested.
Special Demands/Physical Requirements:
Position may sometimes require light to medium lifting. Normally, such lifting will include, but is not limited to, the lifting of various office supplies and small equipment items. This position is mentally demanding because of the continual need of assessing and evaluating certain clinical aspects of patient/family care. This position requires considerable time traveling in a motor vehicle, furnished by incumbent, in connection with performing the essential functions of the position.
Contact the Human Resources Department at 850.365.9659 for more information. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
